All Systems Operational

Uptime over the past 90 days. View historical uptime.
HOSTING NODES Operational
90 days ago
99.69 % uptime
Today
ZA-CPANEL-LS01 Operational
90 days ago
99.72 % uptime
Today
ZA-JHB-WP1 Operational
90 days ago
99.66 % uptime
Today
DATABASE SERVERS Operational
90 days ago
100.0 % uptime
Today
ZA-JHB-DBHOST Operational
90 days ago
100.0 % uptime
Today
SMTP SERVERS Operational
90 days ago
100.0 % uptime
Today
BULK 1 SMTP Operational
90 days ago
100.0 % uptime
Today
WEB SERVERS Operational
90 days ago
100.0 % uptime
Today
ZA-JHB-RELAY01 Operational
90 days ago
100.0 % uptime
Today
ZA-JHB-WEB01 Operational
90 days ago
100.0 % uptime
Today
WEBSITES Operational
90 days ago
99.96 % uptime
Today
INTERNAL API Operational
90 days ago
99.95 % uptime
Today
MAIN WEBSITE Operational
90 days ago
99.91 % uptime
Today
GAME PANEL Operational
90 days ago
100.0 % uptime
Today
BILLING PANEL Operational
90 days ago
100.0 % uptime
Today
ZA NODES Operational
90 days ago
99.88 % uptime
Today
ZA-JHB03 Operational
90 days ago
99.75 % uptime
Today
ZA-JHB01 Operational
90 days ago
99.76 % uptime
Today
ZA-JHB-DOCKER01 Operational
90 days ago
100.0 % uptime
Today
VPS infrastructure Operational
90 days ago
100.0 % uptime
Today
ZA-JHB02-PREMIUM Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025
Intermittent Packet Loss on ZA-JHB01
Resolved - This incident has been resolved.
Dec 20, 11:13 SAST
Monitoring - The cable was moved to a new port on the NIC on JHB01, but packet loss remained.

We have since moved the cable to a different port on the switch, and this has now restored normal traffic levels with no further packet drops
.
The node is currently showing full stability, and we will continue monitoring over the weekend.
Dec 19, 17:32 SAST
Update - Port change has been scheduled for 14:00 today - please expect a few minutes of downtime while we setup the IP addresses again
Dec 19, 10:51 SAST
Update - Cable was replaced yesterday at 17:30, but we still notice degradation on our monitoring so we have scheduled a time for DC techs to move cable to another NIC on the server.

Unfortunately this will drop the network for a few minutes as we will need to setup the static IP addresses again
Dec 19, 10:17 SAST
Identified - Our monitoring has detected intermittent packet loss on JHB01, and we’ve also received customer reports confirming the issue.

We are actively addressing this by first replacing the network cable. If the problem continues, we will replace the node’s NIC to ensure full stability.
Dec 18, 08:37 SAST
Dec 19, 2025
Dec 18, 2025
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025
ZA-JHB01 Maintenance – 15 Dec 2025
Completed - The scheduled maintenance has been completed.
Dec 15, 16:43 SAST
Verifying - Verification is currently underway for the maintenance items.
Dec 15, 15:40 SAST
Update - Game servers are coming back online
Dec 15, 14:47 SAST
Update - We have decided to just setup the OS again on the new node - this will be far quicker than trying to fix the bootloader

Really apologise for the delays in this - it was suppose to be a simple node switch which is now a much bigger task
Dec 15, 12:23 SAST
Update - The bootloader seems to have corrupted when moving the drives - an attempt to repair it is in progress
Dec 15, 11:51 SAST
Update - It would seem the DC techs are delayed and they have started now only instead of 09:00 as per the time we scheduled.

They say another 45 minutes so by 11-11:30 ZA-JHB01 should be back online
Dec 15, 10:24 SAST
Update - This maintenance window has been extended by 30 min
Dec 15, 09:55 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 09:00 SAST
Scheduled - Dear Customer,

Please be advised that scheduled maintenance will take place on ZA-JHB01 on Monday, 15 December 2025, starting at 09:00 AM.
The maintenance window is 1 hour, although we expect the work to be completed sooner.

We appreciate your understanding and patience.
Dec 11, 16:07 SAST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
ZA-JHB03 Data Centre Migration
Completed - The scheduled maintenance has been completed.
Dec 12, 12:57 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:30 SAST
Update - This maintenance has been postponed to Friday 12 December 2025
Dec 10, 19:56 SAST
Scheduled - Dear Customers,

We would like to inform you of a scheduled data centre migration affecting our ZA-JHB03 node. We will be moving customer data from the Xneelo DC to DPA (Digital Parks Africa). Customers will be moved onto a new node as well

This upgrade is part of our ongoing effort to improve performance, reliability, and long-term capacity.

Maintenance Date: 12 December 2025
Start Time: 09:30 AM (SAST)
Estimated Duration: Up to 6 hours
Note: The migration may take less time, but we are allocating the full window for safety.

Impact:

All game servers hosted in ZA-JHB03 will experience downtime during the migration.

IP address changes will occur for all affected game servers on ZA-JHB03.

All game servers on ZA-JHB03 will get their new IP address assignments automatically

We apologise for the inconvenience and appreciate your understanding as we work to deliver a more robust hosting environment. If you have any questions, please contact support.
Dec 10, 12:35 SAST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

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