Resolved -
This incident has been resolved.
Mar 3, 13:38 SAST
Update -
The WordPress hosting server is now back online; however, we are currently experiencing issues bringing the control panel back up.
Please bear with us while we work to restore full functionality. We will provide an update as soon as the control panel is fully operational.
Thank you for your patience and understanding.
Mar 3, 13:03 SAST
Update -
Our upstream provider has acknowledged the issue
Mar 3, 12:01 SAST
Investigating -
Dear Customer,
It appears that our WordPress hosting node has unexpectedly gone offline. We have logged a ticket with our upstream provider and are currently awaiting further feedback.
During this time, WordPress hosting services, the web control panel, and some customer VPS servers may be temporarily unavailable.
We apologize for the inconvenience and will provide updates as soon as more information becomes available.
Mar 3, 11:58 SAST