The thresholds have been lifted and services should be working as normal again
Posted Mar 20, 2026 - 13:46 SAST
Update
The issue has been escalated again to the upstream provider they have acknowledged that it has been forwarded to their system administrators.
Posted Mar 20, 2026 - 11:57 SAST
Identified
Dear Customer
Last night, ZA-JHB03 was a target of a DDOS attack. This has caused our thresholds to be lowered in order to mitigate the attack, and some customers may experience issues connecting to servers, downloading or database timeouts.
The issue has been raised with the upstream provider, and we are awaiting feedback from them.